Privacy Policy
Effective Date: September 1, 2026 · Last Updated: September 19, 2026
Zero Public Model Training
Your business data, caller recordings, and proprietary workflows are never used to train public commercial AI models.
End-to-End Encryption
All communications and telephony payloads are encrypted in transit using TLS 1.3 and at rest with AES-256.
Strict Data Rights
You retain absolute ownership of your lead records and can request complete export or deletion at any time.
1. Introduction & Corporate Identity
Gravity For AI (“Company”, “we”, “our”, or “us”) operates the website https://gravityforai.com and provides enterprise AI call agents, conversational intake systems, and modern web application development. We are headquartered in Mansa, Punjab, India (PIN: 151505).
This Privacy Policy explains how we collect, use, store, protect, and disclose your personal and business data when you visit our website, request a free AI discovery audit, submit an inquiry, interact with our interactive telephone prototypes, or engage our engineering services.
2. Information We Collect
We collect information in the following categories:
- Direct Form Inquiries & Audit Bookings: When you complete our contact forms, audit booking calendars, or niche landing page inquiries, we collect your full name, business or practice name, work email address, telephone/WhatsApp number, preferred meeting time, and a summary of your automation requirements.
- AI Call Agent Telephony & Audio Data: When prospective clients test our voice call simulators or deploy production AI voice agents, our systems process audio streams, speech-to-text transcripts, caller phone numbers, call durations, and booking timestamps solely to fulfill appointment scheduling, inquiry qualification, and CRM logging.
- Technical & Log Data: When you navigate our website, our web servers and analytics services automatically record technical data including your IP address, browser type, device operating system, referring URL, pages visited, and interaction timestamps.
3. Advertising, Meta Pixel & Tracking Technologies
We use standard advertising measurement and analytics tools to understand how prospective business clients discover Gravity For AI:
We operate the Meta Pixel (Pixel ID: 2111062089501666) and the Meta Conversions API (server-side event delivery). When you submit an inquiry or schedule an audit, a conversion event (such as “Lead”) is transmitted to Meta Platforms, Inc.
Cryptographic Privacy Protection: Before transmitting any contact identifiers (such as email addresses or phone numbers) to Meta via the Conversions API, they are normalized and cryptographically hashed on our secure server using the one-way SHA-256 hashing algorithm. Meta matches these anonymized hashes with its user database for ad conversion measurement without seeing your raw contact credentials.
We also deploy Google Tag Manager (Container ID: GTM-KGBMFDBJ) and Google Analytics to monitor aggregated site speed, Core Web Vitals, and page usage.
Opt-Out: You can manage or disable cookie tracking via your browser preferences or through the Digital Advertising Alliance at optout.aboutads.info or Meta Ad Preferences at facebook.com/adpreferences.
4. How We Use Your Information
We process collected data strictly for legitimate business purposes:
- To evaluate your business automation needs and prepare your free AI architecture audit.
- To build, train, configure, and demonstrate tailored AI voice receptionist prototypes.
- To transmit calendar confirmations, token numbers, and meeting links via email and WhatsApp.
- To measure the return on ad spend (ROAS) and effectiveness of our marketing campaigns.
- To prevent fraudulent form spam through honeypot detection mechanisms.
5. AI Safety & Non-Training Commitment
Our Explicit Client AI Pledge
Gravity For AI maintains strict tenant separation. Proprietary business data, patient records, real estate listing inquiries, and private caller voice recordings provided by or generated for our clients are never used to train, fine-tune, or improve public foundational AI models (e.g. public models from OpenAI, Google, Anthropic, or Meta). Your data belongs exclusively to your business.
6. Third-Party Sharing & Disclosures
We do not sell, rent, or monetize your personal information under any circumstance. We disclose data solely to trusted third-party infrastructure providers necessary to operate our service:
- Hosting & Database Infrastructure: Vercel Inc. (cloud edge hosting) and PostgreSQL cloud databases with automated encrypted backups.
- Telephony & Voice Carriers: Telecommunications partners (e.g. Twilio, SIP trunks) for inbound telephone routing and call bridging.
- Ad Measurement: Meta Platforms, Inc. (anonymized SHA-256 hashed conversion signals) and Google LLC.
- Transactional Communications: SMTP and WhatsApp Business API gateways for booking notifications.
7. Data Retention & Security
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with applicable legal obligations. We employ industry-standard technical and organizational security controls, including TLS 1.3 encryption for all data in transit, AES-256 encryption for stored records, firewall filtering, and least-privilege role-based access controls.
8. Your Rights & Choices
Under applicable data protection laws (including the Information Technology Act of India and Digital Personal Data Protection Act), you have the right to:
- Request access to the personal data we hold about you.
- Request correction or updating of inaccurate information.
- Request permanent deletion of your inquiry records or audio transcripts.
- Withdraw consent for marketing communications at any time.
To exercise any of these rights, email our compliance team at contact@gravityforai.com.
9. Updates to This Policy
We may update this Privacy Policy periodically to reflect technological changes, new regulatory guidance, or operational adjustments. The updated version will be posted on this page with an updated “Last Updated” date.
10. Contact Us
For questions, privacy inquiries, or data protection requests, please reach out to:
Gravity For AI
Mansa, Punjab 151505, India
Email: contact@gravityforai.com
Website: https://gravityforai.com